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Cancellation & Refund
Shipping and Delivery
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Estimated Delivery Time: We strive to deliver your orders promptly. Our estimated delivery time within the USA is between 4 to 10 business days from the date of order placement. Please note that delivery times may vary depending on your location and the product’s availability.
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Order Tracking: To keep you informed about your order’s status, we provide a tracking number once your package is dispatched. You can easily monitor your shipment’s progress through our website.
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Multiple Shipments: If you order multiple items, they may be shipped separately to ensure the fastest delivery. Don’t worry; you will receive all items within the estimated delivery time.
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Delays and Exceptions: While we do our best to meet delivery expectations, unforeseen circumstances like weather conditions or logistical challenges may cause slight delays. Rest assured that we will promptly communicate any delays and work to resolve them promptly.
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International Shipping: As of now, our shipping services are limited to the USA. We do not offer international shipping. However, we are actively exploring options to extend our services in the future.
Returns and Refunds
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Eligibility for Returns: If you are not entirely satisfied with your purchase, you may be eligible to initiate a return within 10 days of receiving your order. To be eligible, the product must be in its original condition and packaging, with all accessories and tags intact.
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Return Process: To initiate a return, please contact our customer support team with your order details and reason for the return. They will guide you through the return process and provide you with a return authorization if applicable.
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Return Shipping: Please note that the cost of return shipping is the responsibility of the customer unless the return is due to a product defect or error on our part.
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Refund Processing: Once we receive and inspect the returned item, we will process the refund according to our Refund Policy. Refunds will be issued using the original payment method, and it may take a few business days for the refund to reflect in your account.
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Non-Refundable Items: Certain products, such as personalized items or items marked as non-returnable, may not be eligible for refunds. Please refer to our Refund Policy for a comprehensive list of non-refundable items.
Customer Support
We value your satisfaction and are committed to providing excellent customer service. If you have any questions or need assistance with shipping, delivery, returns, or refunds, please do not hesitate to reach out to our customer support team. They will be more than happy to assist you and ensure a smooth and pleasant shopping experience with Youngvenue.
At Youngvenue, your happiness and convenience are our top priorities. We aim to deliver quality products within a reasonable time frame and handle returns and refunds with efficiency and fairness. Thank you for choosing Youngvenue, and we look forward to serving you with exceptional care and dedication.
Contact us at contact@ecommerce.mrkhan.digital for questions related to refunds and returns.
